What is Customer Profitability?

As simple as it may sound, customer profitability is a very sensitive subject in healthcare. Yet it is very important to note that, this area of the business drives home the mission statement as to why the business was first built at the initial stage.

Customer profitability enables your business to continue and also, enables its sustainability at the long run.

In a chat with Richard Stone, we discuss the following:

● The vitality of customer profitability in any business, especially on the areas of healthcare.

● What to do when prices change.

● Why you should know your customers.

● How to manage the low sides of business.

This discussion gives you insights to understanding customer profitability.

Stay tuned and enjoy.


Richard Stone of Model Decisions https://www.modeldecisions.co.uk/richard-stone/

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